LSA Global Insights Newsletter: High Performance Culture
Showing posts with label High Performance Culture. Show all posts
Showing posts with label High Performance Culture. Show all posts

February 10, 2020

Culture Best Practices Health Check



Culture Best Practices Health Check

Is your culture Healthy?  High Performing?  Strategically Aligned?

Corporate culture accounts for 40% of the difference between high and low performing organizations in terms of revenue growth, profitability, leadership effectiveness, customer loyalty, and employee engagement.    

This complimentary Corporate Culture Analysis regarding organizational health, high performance, and strategic alignment is based upon more than 25 years of research with high performance organizations and a recent organizational alignment survey of 410 companies across 8 industries.  

If you would like to know if your organizational culture is healthy, high performing, and aligned with the strategy of your company, department, or group, then this assessment is for you.



About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned


How to Design a High Performance Culture


How to Design a High Performance Culture

What Corporate Culture Is
Do you know how to design a high performance culture?  Culture is your organization's unique approach to how it executes strategy. If strategy is "what" you want to accomplish and "why", then culture is "how" you execute it on a day-to-day basis.

For example, let's say your organization wants to grow market share by 10% to meet growth targets. To accomplish this, what approach to the market should your organization take? Should it be more of a market adopter, focused on improving existing offerings (like KIA)? Or should it be more of a market leader, creating brand new offerings (like Tesla)?

The answer informs "how" the employees of the organization collectively drive strategy execution in terms of market approach. Because strategy must go through people and culture to get implemented, choices like this represent your organization's culture.

What Corporate Culture Is NOT
  • Corporate culture is NOT only about having fun. Every workplace and office should have an engaging environment, but it doesn't make your organization unique.
  • Culture is NOT only about corporate values. Values are important, but almost every organization in a 10-mile radius probably shares the majority of your corporate values.
  • Culture is also NOT only about employee engagement. Engaged employees are critical, but employee engagement is simply one aspect of organization health.
The Point
The point is that none of these (a fun environment, your corporate values, or employee engagement) truly set your organization apart from others. Everyone wants to have a fun environment, be values-driven, and have highly-engaged colleagues.  Today, organizational health is just a ticket to play the game.  

Your workplace culture is your organization's unique approach to "how" work gets done - it's what makes your organization different from all others.


Voice of the Customer

"Thanks a million for the great strategy and cultural alignment session for our global leadership team. Your experience and patience to expertly deal with the inherent and complex challenges between business units uncovered many hidden truths that created a great road map for us to use as guidelines moving forward as a unified leadership team. I recommend LSA to any leadership team looking to shape and align organizational culture."

Juan Plaza | Sales Leader, Latin America | Trimble Navigation

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned


January 1, 2020

LSA Global - Top Articles from 2019





LSA GLOBAL is a consulting, coaching and training firm that helps companies “get there” by aligning their culture and talent with their strategy. We work with leaders who want to outperform their peers and create great places to work. Highly aligned companies grow revenue 58% faster, are 72% more profitable, and engage employees 16.8-to-1. If we do not make an impact, you do not pay. It is that simple.

Get Aligned. Stay Aligned ™
About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned


September 28, 2019

The Impact of Raising Performance Expectations


Raising Performance Expectations Can Dramatically Increase Performance
Done right, leaders know that raising performance expectations can dramatically increase performance. When people know that more is possible, they can lift their performance to higher, and often previously impossible, levels.

Hot Dogs and Performance Expectations
Joey Chestnut has been the Nathan's Famous Hot Dog Eating Contest winner for twelve out of the last thirteen years.  There's no doubt he's the performance king in this arena.  The question is what can we learn from this food eating competition master about raising performance expectations at work?

Here's how Joey drastically changed expectations about what was possible and the effect that it had on other contestants.
  • For 26 years (1974 to 2000), the hot dog eating record was between 10-20 hot dogs.
  • Then in 2001 Takeru Kobayashi smashed the record and ate 50 in one sitting.
  • From 2002 to 2016, after people saw that eating 50 hot dogs, once considered impossible, was possible, every new contestant was able to eat 50 or more hot dogs.
  • Then in 2016, Joey Chestnut consumed 70 hot dogs.
For decades, the performance target of 20 and then 50 hot dogs appeared impossible to beat. It was as if there was an invisible performance barrier which could not be surpassed.  What happened?

The Performance Barrier Phenomenon
When performance barriers are overcome, people are often able to perform at heretofore unimaginable levels.  They simply need to see someone else doing it to realize what was possible.

It is amazing what can be accomplished once one person crashes through the performance bar.  Think about when Roger Bannister broke the 4-minute mile barrier in 1954.  Runners had been trying to break the record since 1886.  But just 46 days after Bannister's "impossible" performance, John Landy set a new record with a time of 3 minutes 58 seconds. 

Then, only twelve months later, three runners broke the four-minute barrier in a single race. 

Since then, over one thousand runners have broken the 4-minute mile barrier - something that had once been considered impossible by the best athletes in the world.

We see this performance barrier phenomenon everywhere - in speed records, in computer chip sizes, in acrobatics, and the list goes on.  

Something is only impossible until it is shown to be possible.


About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned


January 15, 2019

LSA Global - Top Articles from 2018




Wishing you good times, good cheer, and a memorable new year.


Thank you from all of us at LSA Global for your business, loyalty, and
support in 2018. We have enjoyed helping you to create a competitive advantage through people.

We hope you enjoy these top 10 downloads from 2018.


About LSA Global

Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned

December 30, 2017

Top 10 Strategy, Culture & Talent Downloads of 2017




Wishing you good times, good cheer, and a memorable new year.


Thank you from all of us at LSA Global for your business, loyalty, and
support in 2017. We have enjoyed helping you to create a competitive advantage through people.

We hope you enjoy these top 10 downloads from 2017.




About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned

August 26, 2017

How to Optimize Sales Performance in the Face of Increased Pressure

You need to optimize sales performance to  stay in the race and win.

Sales and sales strategies have become more important and more complex in the last few years.

Although there are hundreds of technology platforms available to support sales teams and sales leaders, most sales forces struggle to optimize sales performance in the face of these challenges:


  • Intense competitive pressures and rapid shifts in the marketplace
  • Increased commoditization and pricing pressure
  •  More savvy buyers with greater expectations and information
  •  Greater difficulty consistently attracting, developing, engaging and retaining top sales talent that fit the sales strategy
  • Growing internal pressure to focus on short-term performance at the expense of long-term health and success

For sales leaders willing to look beyond a weekly sales forecast, there are a few smart moves you can make to greatly optimize sales performance. The key is to align sales strategy, culture and talent. Our recent organizational alignment research found that sales leaders across all industries who achieve this three-part alignment grow revenues 58% faster, are 72% more profitable and retain customers 2.23-to-1 compared to their less aligned peers.

The good news is that sales growth is within reach. 

Sales Strategy
It all starts with sales strategy. Our research found strategic sales clarity accounts for up to 31% of the difference between high and low performing sales organizations. High performing sales leaders start by creating a sales strategy that outlines clear and compelling choices about where to play and what actions to take. Done right, a successful sales plan sets a sales force up to perform beyond just the sum of its parts because it creates ruthless focus and alignment.  

You will know that you are headed in the right direction in terms of clarity when your sales strategy outlines:

  • Target Clients: Where you should win the majority of the time. 
  • Differentiation: What differentiates you from the competition in the eyes of your target clients in a way that drives premium pricing, increases qualified lead generation and improves customer retention.
  • Success Metrics: How sales success and failure will be measured at the corporate, team and individual levels. This includes identifying how sales, marketing and other functions need to work together to execute the sales strategy gracefully with your customers' best interests at heart.
  • Sales Processes: Which critical few sales processes matter most in terms of meeting your sales targets and executing your sales strategy.  
  • Sales Barriers: What top 10 barriers to overcome for sales success during the next 12 to 36 months.
  • Action Plan: How, specifically, to execute your sales strategy and surmount the key barriers based upon your identified strategic priorities. 

If you want to optimize sales performance, start by creating a clear, believable and implementable sales strategy that is aligned with the overall business strategy. The clarity will lead to better decisions and greater levels of empowerment to serve your target clients.  

Make sure your sales leaders leave no doubt that they are fully committed to the plan before you move into implementation mode. 

Want to learn more about how to optimize sales strategy, download the Full Sales Performance Article Now

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned


March 27, 2017

The 3 Levels of a High Performance Culture

3 steps in a plant's growth with light and water to money showing a high performing culture


We define corporate culture as the way work truly gets done in an organization on a day-to-day basis.

Think of culture as the collective attitude, assumptions, purpose and behaviors of a company's workforce. Your workplace culture answers the fundamental question of "how?" It exists in every company whether by design or by default.

Does Culture Matter?
Yes. Here is why... 

Research by Harvard established that an effective culture can account for up to half of the differential in performance between organizations in the same business. As Peter Drucker famously said, "Culture eats strategy for breakfast." And the global consulting firm Watson Wyatt found culturally aligned organizations return as much as 286% more value to stakeholders.

Our own organizational alignment research at 410 companies across eight industries found cultural factors account for 40% of the difference between high and low performing companies in terms of growth, profitability, customer satisfaction, customer retention, leadership effectiveness and employee engagement. Indeed, culture matters.  

The Link between Culture and Strategy
In general, strategy must go through culture to get results. 

We define business strategy as the clear and compelling choices about where the company competes and what critical few actions it takes to succeed. A successful strategy allows a company to perform beyond the sum of its parts. It answers the fundamental strategic questions of "why, what, where and who." First, consider strategy as the big problem you are solving or the big question you are answering. Then decide how to ruthlessly prioritize your time, money, people and energy to make it happen.

The Three "C's" of a High Performance Culture
Based upon over 25 years of research and experience, we have identified three critical and interrelated components required to create a workplace culture that matters: 
  1. Little-C: Organizational Health
  2. Middle-C: Performance Environment
  3. Big-C: Strategic Alignment
While each is essential, each must be assessed and shaped very differently if you, and your leaders, want to create a high performance culture.



About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned