LSA Global Insights Newsletter

May 30, 2026

A Leader’s Guide to Communicating Decisions Effectively


Project postmortem analyses reveal that execution failure is rarely about the decision itself — it is about the system surrounding the decision. Whether a business decision actually gets implemented depends on a small set of ten interdependent factors that either reinforce or undermine:

  • Alignment.
  • Commitment.
  • Follow-through.

Of the ten factors listed below, this article focuses on the second factor: The Quality of Communication: How to Communicate Decisions Effectively.

Decision Making Communication in Context: 10 Factors in Effective Decision Making

The ability to communicate decisions effectively is part of a comprehensive approach across ten decision making factors.

  1. Clarity of the Decision
    Ambiguity is the primary execution killer. If people interpret the decision differently, they act differently.

  2. Quality of Communication
    Even strong decisions fail if poorly communicated. People need more than the “what” — they need context; they need to feel like the decision makes sense.

  3. Leadership Alignment
    If leaders are not aligned, execution stalls quickly. Teams take cues from inconsistencies.

  4. Ownership and Accountability
    Decisions without clear ownership and true accountability rarely move forward.

  5. Resource Allocation
    Stated priorities often conflict with actual resource allocation.

  6. Organizational Incentives
    Execution strengthens when incentives, consequences, and performance metrics reinforce the desired outcomes.

  7. Change Friction and Resistance
    Execution improves when change resistance is anticipated, addressed, and actively managed.

  8. Operational Follow-Through
    Execution depends on structured milestones, reviews, and ongoing course correction.

  9. Organizational Capability
    Execution succeeds when the organization has the skills, systems, change readiness, and business practices required to succeed.

  10. Psychological Safety and Feedback Loops
    Execution is sustained when teams feel safe enough to give and act upon honest feedback.


About LSA Global

Founded in 1995, we are a business consulting, coaching, and training firm focused on results. Our success is measured by the success of our clients.

Get Aligned. Stay Aligned.™

Client results and relationships are our center of gravity.  We roll up our sleeves to make a meaningful impact on the people AND the business..  

April 25, 2026

Decision Rights Framework: 7 Steps to Drive Performance


Most organizational decision breakdowns are not caused by a lack of intent, intelligence, or effort. 

They stem from misalignment and ambiguity around five key questions: 

·    What decision are we trying to make?

·    Why is that decision strategically important?

·    Who owns the call?

·    Who contributes?

·    Who ultimately moves the business forward?

A well-defined decision rights framework eliminates that friction by aligning strategies, authority, accountability, and execution.

The Research: Why Decision Rights Matter More Than Strategy Alone

Even the most sophisticated strategic planning retreat facilitation results will stall without clear decision ownership. 

  • Research published in Harvard Business Review highlights that decision effectiveness — not just decision quality — is a defining factor in organizational performance.

  • Similarly, a study in Personnel Psychology found that clarity in roles and responsibilities significantly improves strategy execution speed and team outcomes.

In practice, unclear decision rights lead to:

  • Duplicated effort.
  • Slow approvals.
  • Risk-averse behavior.

Read more »

March 28, 2026

When Strategic Priorities Won’t Sit Still: How Smart Leaders Protect Focus and Performance


Does this sound familiar? 

Your market has shifted. There has been a change in leadership. New competitive threats have emerged.

Suddenly, the “top three” priorities from last quarter are replaced with five new imperatives.

While changing market realities can certainly impact what matters most, constantly shifting strategic priorities is a leadership warning sign because it causes: 

  • Teams to scramble.
  • Focus to fracture.
  • Execution to slow.
  • Trust in leadership to erode.

What the Research Says about Shifting Strategic Priorities

Data from organizational culture assessments show that shifting strategic priorities promote unmanaged organizational change. Research underscores the cost. 

  • Our organizational alignment research found that strategic clarity accounts for 31% of the difference between high and low performance in terms of revenue growth, profitability, customer loyalty, leadership effectiveness, and employee engagement.

  • A longitudinal study by McKinsey found that organizations with clear, stable priorities significantly outperform peers in both financial returns and employee engagement.

  • Research published in the Academy of Management Journal by Teresa Amabile and Steven J. Kramer demonstrated that perceived progress toward meaningful goals is a primary driver of motivation. Constantly resetting goals undermines that progress principle.

Learn how to change the game.

Read the Top 6 Steps to Better
Manage Shifting Strategic Priorities

About LSA Global

Founded in 1995, we are a business consulting, coaching, and training firm focused on results. Our success is measured by the success of our clients.

Get Aligned. Stay Aligned.™

Client results and relationships are our center of gravity.  We roll up our sleeves to make a meaningful impact on the people AND the business..  

February 27, 2026

How Top Sales Reps Build Insight with Prospects

Can Your Sales Reps Build Insight? 2 Key Competencies



To successfully sell complex solutions, sales reps must focus more on customer success than simply closing deals.

Buyers are better informed, customers expect more, and differentiation is often harder to articulate.

To thrive, sales reps must move from being order-takers to insight providers — trusted business advisors capable of guiding clients toward solutions they may not even realize they need.

Sales rep assessment simulation data suggests that with deliberate effort, targeted business sales training, and meaningful organizational support, sales reps can raise their game.

Where to Start?


About LSA Global

Founded in 1995, we are a business consulting, coaching, and training firm focused on results. Our success is measured by the success of our clients.

Get Aligned. Stay Aligned.™

Client results and relationships are our center of gravity.  We roll up our sleeves to make a meaningful impact on the people AND the business..  

January 31, 2026

Increase Strategic Agility: A Leader Guide for Your Organization

Increase Strategic Agility: A Leader Guide for Your Organization

Increase Strategic Agility

Strategic decision making simulation data is clear: to thrive, leaders must proactively reset strategies as circumstances change. Strategic agility — the capacity of an organization to anticipate, respond, and adapt — is a key performance differentiator.

  • Growth
  • Profitability
  • Innovation

Unfortunately, corporate culture survey data shows that half of leadership teams struggle to increase strategic agility after executive strategy retreats.

Understanding What It Takes to Increase Strategic Agility

Strategic agility is not about reacting faster. It is about designing ways of working that anticipate change, align resources, and enable informed decisions.

Read the 12 Research-Backed Areas to Increase Strategic Agility


About LSA Global

Founded in 1995, we are a business consulting, coaching, and training firm focused on results. Our success is measured by the success of our clients.

Get Aligned. Stay Aligned.™

Client results and relationships are our center of gravity.  We roll up our sleeves to make a meaningful impact on the people AND the business..  

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