Do You Know What Employees REALLY Think?
It may be scary to learn what employees really think about you and your company, but you need to know if you want to truly engage and retain them. Employees who are dissatisfied with their company or their manager think seriously about giving less discretionary effort and about leaving for greener pastures. In fact, more employee attrition is due to dissatisfaction with managers than any other reason. Are you willing to risk losing team members when you still have a chance to find better ways to lead and work together? The Role of Managers Based upon over 500,000 annual employee engagement surveys per year, we know that management effectiveness - how well managers perform their jobs and how much respect employees have for their managers - has an extremely strong correlation to employee engagement. Employees who believe that their managers and supervisors truly care are more likely to be engaged in their work. And engaged employees are productive employees. Ask the Right Questions You need to ask the the right engagement questions to see how highly your employees rate your managers. We know what questions to ask because we know what areas correlate most to higher levels of employee loyalty, discretionary effort and advocacy. Do not fall into the trap of using questions that do not correlate to increased levels of employee engagement and retention. The Top 16 Questions that Measure Employees' Satisfaction with their Managers Overall 1. Do you regularly receive constructive performance feedback from your manager? 2. Do you understand how your performance is measured? 3. Do you think your manager cares about you as a person? 4. Does your manager care about your development? Communication 5. Does management clearly communicate expectations? 6. Does your manager effectively communicate the information you need to understand? 7. Does management explain the reasons behind decisions made? 8. Do managers handle disagreements professionally? 9. Does your manager explain how the organization's future plans affect you? |
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned
