LSA Global Insights Newsletter: 2024

October 26, 2024

How to Help Employees Believe That Change Is Their Idea



Effective Change Is Possible

Leaders and change management consulting experts know that change is both inevitable and not easy to implement. McKinsey, Harvard Business Review, and Bain have all cited a 70% change management failure rate. 

We know from change management simulation data that the most successful work transformations happen when employees not only accept change but feel like it was their idea in the first place.

When employees take ownership of a new direction, change resistance softens, employee engagement rises, and change execution becomes smoother.

What Can Leaders Do to Help Employees Believe That Change Is Their Idea?

The key lies in a collaborative approach that empowers teams to internalize change as their own initiative — that is urgent, needed, and relevant to their success.

Are your changes sticking?

 

 

 

 

VOICE OF THE CUSTOMER

 

Colleen Bell

President, Innovation & Experience

Cambridge Investment Research

"The change management training really hit the mark because it was completely customized for our unique change initiative and culture.

 

I know I learned how to be a better change leader.

 

It really opened the eyes of our change champions who are eager to apply the change tools."

 

 

 

Toolkits for Leaders

 

 

Proven tools for leaders to boost performance

 

 

Proven tools for strategy design and implementation

 

 

 

 

About LSA Global

 

 

 

 

Get Aligned. Stay Aligned.™

 

 

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September 28, 2024

Top 7 Tips to Get Honest Strategy Feedback from Employees: A Guide for Leaders



Do We Really Need to Involve People Upfront?

While it sounds easier and more efficient to just tell people what you want them to do, we know from our organizational alignment research that active involvement in the strategy design process fosters a needed sense of ownership and involvement. 

When it comes to strategic buy-in and commitment, honest strategy feedback from employees is more than just a nice-to-have — it is a necessity to set up strategy execution up for success. 

Active employee involvement and two-way communication foster a culture of transparency and trust that empowers teams to make informed decisions that align with both organizational goals and employee needs.

The Benefits of Getting Honest Strategy Feedback from Employees

With so much time and effort put into annual strategy retreat facilitation, it is painful to hear that only 30% of organizations report that they fully execute their strategies. So, what is the problem? 

Research by Bain found that the ability to effectively engage employees in the strategy process is the No. 1 strategy execution success factor — more than 50% higher than any other factor.

How to Get Honest Strategy Feedback from Employees

How can leaders better engage employees in the strategy process? 

It starts with seven steps that encourage candid, constructive feedback from their teams about strategic directions and plans.

How does your approach stack up?

 

 

 

 

VOICE OF THE CUSTOMER

 

Martena Kusz

VP of Strategy

J.S. Held

"You and your change management approach were exactly what we needed to create the clarity, transparency, and alignment.

 

Thank you for navigating a high stakes, complex, and political process with thoughtfulness and practicality."

 

 

 

Toolkits for Leaders

 

 

Proven tools for leaders to boost performance

 

 

Proven tools for strategy design and implementation

 

 

 

 

About LSA Global

 

 

 

 

Get Aligned. Stay Aligned.™

 

 

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August 24, 2024

How to Increase the ROI of Sales Training


 


 

How to Increase the ROI of Sales Training

 



 

Are You Getting a Return on Your Sales Training?

Even though $20 billion is spent on business sales training per year, more than a third of sales leaders admit that they do not have a clear idea of what measurable return they are looking for on sales training. 

That is a costly mistake if you want to increase the ROI of sales training.

While investing in solution selling training skills to boost sales performance makes sense, our training measurement research found that only 1-in-5 sales reps change their behavior and performance from stand-alone sales training. 

Why?

Because merely conducting sales training sessions (regardless of how good they are) does not guarantee improved sales results.

The real challenge lies in fundamentally changing and reinforcing the key sales mindsets, behaviors, and skills required to consistently deliver higher sales performance.

7 Strategies to Increase the ROI of Sales Training

If you want to move the needle, here are seven research-backed strategies to increase the ROI of sales training initiatives. 

How does your sales training stack up?

 

 


 

 

VOICE OF THE CUSTOMER

 

Robert Zeman

District Sales Manager

Aflac

"This sales strategy and methodology moved my team from good to great, outperforming teams four times our size.

We are now guides and managers of the sales process rather than pushers and pullers.

Employing these techniques opened doors with decision makers who consistently denied access in the past.

Bottom line, it worked in the toughest market we’ve ever faced."

 

 

Toolkits for Sales Leaders

 

 

Proven tools for sales leaders to boost performance

 

 

Proven tools for impactful
sales training

 

 

About LSA Global

 

 

 

Get Aligned. Stay Aligned.™

 

 

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