A Proven Way to Increase Revenue and MarginSavvy sales managers and leaders know how to increase revenue from existing customers because, when compared to acquiring new customers, Bain and company found that on average: · Retaining current customer accounts costs almost 7x less than acquiring new customer accounts. · Current and repeat customers spend 2/3rds more than new customers. Sales Context + Strategic Account Planning Outperforming B2B sales organizations do two things that their lagging peers do not. · Identifying your ideal target client profile so that your sales team is not wasting time trying to serve the wrong customers. · Defining your unique value proposition that clearly sets you apart in the eyes of those ideal target clients. Customer accounts that fit you and your business create repeat purchases, provide referrals, and supply testimonials to help grow your top line profitably. Second, outperformers double down on three critical strategic account planning tactics. |