LSA Global Insights Newsletter: October 2015

October 28, 2015

5 Steps to Get Your Project Team Pulling in the Same Direction

5 employees adding to a complex, wall-sized graphic representing a complex project

Is your project team scattered all over the map? Do they know where they are going and how they are going to get there?

The more important, complex and visible your project, the more critical it is to have all the team members working together and pulling in the same direction. 


Most project leaders face at least one of the following challenges during a project: 
  • Resource Limitations. Just as the project has a start and a finish, so does the project team. The more unique the project, the greater the difficulty in assembling and keeping a team with the appropriate skill and style mix. 
  • Scope Creep. Project scope rarely stays the same over the course of a project. Things change and projects need to change accordingly. Scope is controlled by ensuring there are clear agreements (in a way that aligns with your organizational culture and before any new work begins) on the implications of requirements, specifications, objectives, timelines and costs. 
  • Politics. When "politics" interferes with project progress, we usually mean that the organization's authority structures and influencers aren't properly supporting the project. Given that projects often require cooperation and participation across functional boundaries of an organization, this is not surprising.
  • Weak Estimating. Because estimating requires forecasting the future, resource requirements, costs, timing and deliverables are often built more on assumptions than facts. Even projects that are similar to previous efforts can be difficult to forecast because most projects contain so many variables. 
  • Poor Communication. If people are the engine of accomplishing work, communication is the heart of true productivity. Projects that require cooperative, concerted effort from temporary, cross-functional project teams, require teams to re-create basic communication channels on every project. 
To overcome these common challenges, each project team needs a clear road map to follow. You, as project leader, are in charge of seeing that there is a step-by-step plan to drive you all efficiently and successfully toward the project goals that will deliver the desired business results for your key stakeholders.


What Your Project Team Can Learn from Weight Watchers

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned

October 27, 2015

Project Health Check Is Your Project on Track?

4 percentages: 100, 75, 50 and 25 representing project success measurement

Project management is both an art and a skill.  Effective project leaders are worth their weight in gold. Weak  project managers create unnecessary angst, waste and churn.

A recent project post mortem at one of our growing high tech clients reinforced that the best project managers consistently excel at simultaneously managing results and relationships while meeting or exceeding ever-changing stakeholder expectations. Are your project leaders and project teams:
  1. Getting high quality results?
  2. Forming and maintaining meaningful relationships?
  3. Setting and managing expectations?
Getting High Quality Project Results
The desired results of any project must be clearly understood at all times by the project team, the project sponsor, and all key internal and external stakeholders.  The more complex the project, the better the project team must be at dealing with the inevitable changes in direction, scope, resources and timing.  That means quickly understanding changes, communicating the implications and making wise decisions with those who matter most. 

Here are three warning signs that the desired results may not be as clear, believable or implementable as they need to be to set you and your team up for success:
  • The business rationale for the project is vague, tactical, debatable, or was created in a vacuum.
  • There is some ambiguity between customers, management, project managers, and the project team regarding what they want to accomplish and why.
  • While people generally know what the project is trying to accomplish, it is unclear specifically how the success of the project is ultimately to be measured.
Forming and Maintaining Meaningful Relationships
In this time of cross-functional, cross-cultural, and cross-global teams, relationships are the heart of getting project work done.  Because project teams are usually made up of people with different skills, backgrounds, agendas, assumptions, and reporting relationships, project leaders must be adept at influencing others to agree on goals, roles, processes and conflict resolution. Influencing a team requires solid preparation combined with a willingness to use a variety of leadership behaviors based upon the situation. 

Here are three warning signs that your relationships may not be as strong as you need them to be meet or exceed expectations:
  • It is unclear who all of the internal and external project stakeholders are and what they care most about.
  • Project team members or stakeholders' responsibilities and jobs are unclear, confusing, or shifting without explicit recalibration.
  • Formal and authoritative sponsorship of the project is unclear or in name only.
Setting and Managing Expectations 
Stakeholder satisfaction is directly correlated to how well you and your team set and manage expectations along the entire project life-cycle.  This is accomplished by proactively maintaining frequent and consistent communication with key stakeholders about project status, issues and satisfaction to-date.  Project team members need to know how and when to communicate any changes, decisions or issues. 

Here are four warning signs that you need to better manage expectations:
  • While communication occurs, there is no formal strategy or plan to ensure that information gets to the right people, at the right time in the right way.
  • Internal and external stakeholders are often confused regarding direction, decisions, coordination, status, or information.
  • Large or small changes are often implemented without going through a formal review process to determine the value or impact.
  • Tasks are not consistently or clearly measured to ensure that the team meets cost, quality and time success criteria.


About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned